Job Posting


Job Number1106
 
Position TitleHelpdesk Technician/Analyst
 
LocationYoungwood, PA
 
Summary CONTRACT POSITION


Desktop application support (erp, office, engineering)

Win10/VDI, Office/Office365, Active Directory, Desktop imaging, VMware, server apps (reports, barcode, etc), email, etc

User Helpdesk Analyst

Main responsibility will be to provide direct support and troubleshooting services for end-users.

Good understanding of computer hardware and software.

Strong communication skills are essential as must effectively communicate solutions to both technical and non-technical individuals.

Problem-solving with attitude for learning and adapting new skills are ideal. The candidate will support IT solutions in a production/manufacturing environment.

Must work well in a team setting. One year experience with HelpDesk support required. The preferred level of education is a Bachelor’s degree in computer science, information technology or a related discipline. Must be US citizen or permanent resident.

Skills:

- HIGH Analyze and troubleshooting skills

- MODERATE Microsoft Office troubleshooting

- MODERATE Able to train users on new technology

- HIGH Install, configure, update PC software and operating systems

- MODERATE Microsoft active directory

- MODERATE networking fundamentals
 
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